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Posted: Sunday, January 7, 2018 4:21 PM

Essential Job Functions

* Maintains routine data, voice or video network hardware and systems; investigates, resolves and/or escalates network and hardware matters of significance; researches, analyzes and isolates errors; assists in assessing and updating older networks as needed and in accordance with specified plans.

* Provides first line technical support on data, voice or video networks for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action.

* Installs and maintains network facilities, including hardware, software, and system data for small networks. Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems. Determines appropriate standard testing routines or scripts; may test various voice or data equipment such as routers, switches, hubs or optical equipment or multi-function switches, end offices, signaling transfer points, private branch exchanges (PBX), voice mail, call management system, etc. for maintenance.

* Assists in designing, and implements and maintains various networks such as LAN, WAN and voice systems in accordance with specified requirements. Prepares data or voice network diagrams and drawings to document and assist in communicating current operation status of networks.

* Performs data or voice network configurations and configuration changes of various voice or data equipment such as routers, switches, intelligent hubs, multi-function switches, end offices, signaling transfer points, PBX, voice mail, call management systems, etc. to enhance performance.

* Prepares routine proposal documentation and information to meet customer requirements. Assists in routine cost analyses and vendor comparisons to ensure cost-effective and efficient operations, and measures feasibility of various approaches.

Basic Qualifications

* Must be a US Citizen due to requirements from US Government.

* Bachelor's degree or equivalent combination of education and experience

* Bachelor's degree in engineering, computer science, management information systems, or related field preferred

* Two or more years of experience in Cisco Routers and Switches, data, voice or video networks.

* Experience working with current local area network systems and technical infrastructure communication issues

* Experience working with current network systems and networking principles, data, voice or video

* Cisco LAN/WLAN Vendor Knowledge, LAN/WLAN Mgmt - Switching, LAN/WLAN Mgmt Troubleshooting/Problem Resolution, Experience working with network software and hardware, data, voice or video

* Experience working with multiple technical platforms (e.g., mainframe, two-tiered client-server, three-tiered client-server)


Associated topics: asic, avaya, electronics, infrastructure, network engineer, nortel, radio, scada, test, wan


• Location: North Kingstown, South Coast

• Post ID: 54628797 southcoast is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018